Privacy Policy

Introduction

Laughlin Marketing ("we," "us," or "our") operates the website laughlinmarketing.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or engage our services. By using our Site, you agree to the collection and use of information in accordance with this policy.

We take your privacy seriously. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information We Collect

Information you provide directly: When you schedule a consultation through our TidyCal booking system, we collect your name, email address, and phone number. If you contact us directly via email or phone, we may retain a record of that communication.

Automatically collected information: When you visit our Site, we may automatically collect certain information including your IP address, browser type and version, pages visited, time spent on pages, referring URL, and device information. This information is used to improve the Site and understand how visitors interact with our content.

Cookies and tracking technologies: Our Site may use cookies and similar tracking technologies. See the Cookies section below for details.

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and fulfill service consultations
• To respond to inquiries and provide customer support
• To send service-related communications
• To improve our website, services, and marketing
• To analyze Site usage and performance
• To comply with legal obligations
• To protect the security and integrity of our Site and services

Third-Party Services

We use the following third-party services that may collect and process your personal data:

• TidyCal: We use TidyCal for appointment scheduling. When you book a consultation through our Site, your name, email address, and phone number are transmitted to and stored by TidyCal. TidyCal's privacy practices are governed by their own privacy policy, available at tidycal.com.
• Google Analytics: We may use Google Analytics to analyze Site traffic and user behavior. Google Analytics collects anonymized data about visitors, including pages viewed, time on site, and general geographic location. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.
• Google Business Profile: Our business information is listed on Google Business Profile, which is subject to Google's privacy policy.

We encourage you to review the privacy policies of any third-party services you interact with through our Site.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, and to comply with applicable legal requirements. Consultation booking records are retained for the duration of any active service relationship and for a reasonable period thereafter. You may request deletion of your personal information at any time by contacting us using the information below.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
• Objection: The right to object to certain types of processing of your personal information.

California Residents — California Consumer Privacy Act (CCPA): If you are a California resident, you have the right to know what personal information we collect about you, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right not to be discriminated against for exercising your CCPA rights. To exercise these rights, contact us using the information below.

To exercise any of your privacy rights, please contact us in writing using the information in the Contact section below. We will respond to verified requests within 30 days.

Cookies

Cookies are small text files placed on your device by websites you visit. We may use the following types of cookies:

• Essential cookies: Necessary for the Site to function properly.
• Analytics cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Preference cookies: Allow the Site to remember your preferences and settings.

You can control and manage cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our Site. For more information about cookies and how to manage them, visit allaboutcookies.org.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

Links to Third-Party Websites

Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility or liability for them. We encourage you to review the privacy policy of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. We will indicate the date of the most recent update at the top of this page. Your continued use of our Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.